New patients
Your first visit
What to bring, what happens and how to pay. No referral needed.
- No referral needed
- HICAPS
- Free parking
Before you arrive
What to bring
- Arrive 5–10 min early
- Comfortable clothing
- Any scans or reports
- Health fund card
- List of medications
- NDIS or WorkCover details
Questions before your visit? Call us and we’ll talk you through it.
During your appointment
What happens
- We listenYour history, what’s going on and what you want to get back to.
- We assessMovement, strength and the tests that suit your problem.
- We explainWhat we found, in plain language, before anything else.
- We startTreatment or your first exercises, when it’s appropriate.
- We planA suggested plan and home exercises. You decide what suits you.
How long it takes
First appointment times
Funding
Ways to pay
- Private healthClaim on the spot with HICAPS
- NDISPlan, NDIA & self-managed
- WorkCover NSWWith a doctor’s referral
- Medicare CDMWith a GP care plan
- DVAGold & White card, with a referral
- Self-fundedCard or EFTPOS
The clinic
Inside Elevate Bella Vista
Good to know
First visit FAQs
Do I need a referral?
No. You can book Chiropractic, Physiotherapy, Exercise Physiology and Remedial Massage directly. Medicare CDM, WorkCover and DVA need a referral from your doctor, and we can help with the paperwork.
How long is a first appointment?
Chiropractic initial consults are 45 minutes. Physiotherapy and Exercise Physiology initial consults are 60 minutes. Remedial Massage is 30, 60 or 90 minutes, your choice. Please arrive 5–10 minutes early for a short form.
Will I have treatment at my first visit?
In most cases, yes, once your practitioner has assessed you and it’s appropriate. Your first Exercise Physiology session focuses on assessment and starting your program.
Will I be sore afterwards?
Some people feel mild soreness after hands-on treatment or exercise, which usually settles within a day or two. Your practitioner will let you know what to expect before you leave.
How many appointments will I need?
It depends on you and your goals. Your practitioner will explain a suggested plan at your first visit, and you decide what suits you.
Not sure which service to book?
Call us on (02) 8883 0178 and we’ll help you choose the right practitioner for what’s going on.
Bella Vista
Unit 9/22 Lexington Dr
| Mon–Fri | 8am–6pm | |
|---|---|---|
| Sat | 8am–1pm |
Earlwood
104 Bayview Ave
| Mon | 8am–3pm | Chiro |
|---|---|---|
| Tue | 8am–6pm | Physio & EP |
| Thu | 8am–6pm | Physio & EP |